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Gameday Ticket Information

Ticket Information and Policies

To service customers on game days, the ticket office located just outside the NRG Plaza, will open four hours prior to kick-off and close at the end of the second quarter. There are also ticket booths located on the main and upper concourses at the 50-yard line for your convenience. Only Visa credit or debit cards or cash are accepted methods of payment for Patriots ticket purchases. Regular business hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. You may contact the ticket office at:

Gillette Stadium Ticket Office
One Patriot Place
Foxborough, MA 02035-1388
(508) 543-1776

Individual game tickets are revocable licenses and can be revoked at any time and for any reason. Individual game tickets that are lost, stolen or rendered void cannot be replaced and are non-refundable. Please see the back of your tickets for additional terms and conditions.

The unlawful resale of tickets to third parties, including by Internet auction or on stadium property, is strictly prohibited.

Will Call is located at the Gillette Stadium ticket office. Will Call is open on game days four hours prior to kickoff until the end of the second quarter. Pre-ordered tickets will only be released to the person whose name appears on the Will Call ticket envelope. Photo identification is required. Individuals are not permitted to leave tickets at Will Call for another party to pick up. Patrons must pick up all tickets left at Will Call. If picking up media credentials left by the Patriots media relations department, please go directly to Media Will Call, located at the south end of the stadium.

The NFL utilizes "flexible scheduling" in Weeks 11-17 of the NFL season.  Flexible scheduling will ensure quality matchups in all NFL Sunday time slots in those weeks and give teams a chance to play their way onto primetime and into the late-afternoon 4:15 p.m. time slot on CBS and FOX. Please check www.patriots.com within two weeks of any Week 11-17 game to determine if there has been a scheduling change.

Stadium Seating Map and Ticket Prices

View Map & Ticket Prices

Ticket Back Terms and Conditions

This ticket and all season tickets are non-transferable revocable licenses.  The Patriots reserve the right to revoke such licenses, in their sole discretion, at any time and for any reason.  The Patriots may refuse admission to, or eject, any ticket holder without refund if the holder fails to comply with any applicable rules or terms, or is deemed to be disorderly.  Inappropriate behavior and/or abusive language may result in ejection ( without refund), arrest, prosecution, forfeiture of season ticket privileges, and other legal action.  Purchase of season tickets does not entitle purchaser to renewal in a subsequent year.  The holder of this ticket voluntarily assumes all risks of property loss and personal injury incident to the game or related events.  ANY PERSON NOT LICENSED PURSUANT TO M.G.L. C. 140, ยง 185A RESELLING THIS TICKET BY ANY METHOD, INCLUDING WITHOUT LIMITATION, IN PERSON, ON AN AUCTION WEB SITE, OR OTHERWISE OVER THE INTERNET, AND ANY PERSON OR ENTITY SO LICENSED RESELLING THIS TICKET ON AN AUCTION WEB SITE OR IN VIOLATION OF APPLICABLE LAW, IS SUBJECT TO ARREST, LEGAL ACTION, AND OR LOSS OF TICKET PRIVILEGES.  Tickets resold in violation of these prohibitions are subject to cancellation without notice or refund.  This ticket cannot be replaced if lost, destroyed or stolen.  No person, regardless of age, may enter the Stadium without a ticket, and re-entry is prohibited.  The Patriots expressly prohibit the use of tickets for advertising and promotional purposes (including contest and sweepstakes or other trade purposes).  The ticket holder will not transmit or aid in transmitting any description, account, picture, reproduction, or other depiction (including text, data or visual) in any media now or hereafter existing, of all or any part of the football game or related events to which this ticket admits holder.  Patrons and their belongings will be subject to search upon entering the Stadium, and prohibited items may be confiscated.  The holder, by entering the search area at the Stadium entrance, consents to such searches, and by tendering this ticket for entry, waives any claim against the NFL, the Patriots, other participating clubs, NPS LLC, and their affiliates and agents.  Failure to consent to such searches will result in denial of entry into the stadium.  The holder grants permission to the NFL, the Patriots, other participating clubs, NPS LLC, and their designees to use the holder's image, likeness and/or voice in any media now or hereafter existing in connection with any broadcast (live or record) or any other transmission or reproduction of the game, in whole or in part, and for any other purpose whatsoever, including commercial purposes.  Dates and times of games as well as opponents are subject to change by the NFL in its sole discretion or as a result of other events beyond the NFL's control, without refund.  If game is cancelled and not replayed, the sole and exclusive remedy is a refund of the face value of the ticket to the original purchaser of the ticket.  Any failure of the Patriots to fully exercise their rights on one or more occasions does not waive those rights in any respect on those or other occasions. 

Season Ticket Holder Information

Click here for more information for Patriots Season Ticket Holders.